John Howard Society of Durham Region

Harm Reduction / Project X-Change

Harm Reduction / Project X-change has returned to full service hours.

What you need to know about accessing Project XChange during the COVID-19 pandemic…

In-office XChange hours:

        Oshawa Office  –  Mon to Fri  – 8:00 to 12:00, 1:00 to 4:00

        Whitby Office  –  Mon to Fri  –  8:00 to 12:00, 1:00 to 4:00

        Bowmanville Office  –  Mon to Fri  – 8:30 to 12:00, 1:00 to 4:30

        Mobile Outreach (covers all Durham Region)   905-440-5410    Mon to Fri – 6:00 PM to 11:00 PM

Your understanding and cooperation during this challenging time is greatly appreciated. Check the website regularly for any possible changes to service/hours. Remember to wash your hands often and clean the area you are using. Please be safe and stay healthy.

ATTENTION SERVICE USERS our processes have changed to maintain social distancing protocols:

Office XChange – Doors will be closed so knock or ring a door bell, then step back from the door. Staff will take your order and will then go and prepare it for you so continue to keep back from the door. We will place your order outside the door for you to take. You will be asked to leave any used sharps containers outside for us to pick up when you leave.

Mobile Outreach Services – Orders will be taken by calling the Outreach phone, put together and taken to the designated location. It will be placed outside the outreach vehicle along with the bin for used items. You will then be called to come and pick up your order. Staff will not be able to get out of the vehicle to chat with you as before. We miss you all!

If you are able to take more supplies than usual, please let staff know and we will be happy to provide you what you need. Don’t forget the Naloxone!

Contact Info:

Outreach: 905-440-5410

Evening Outreach: Mon to Fri – 6:00 pm to 11:00 pm

Program Co-Ordinator: or 905-579-8482 ext 253

Project X-Change

Project X-Change is a Harm Reduction program dedicated to protecting the general public and substance users from contamination caused by indiscriminate disposal in public areas and use of infected items.  The program provides access to sterile needles and other single-use sterile items such as water, alcohol swabs, Vitamin C, cookers and filters as well as condoms and latex-free tourniquets.  Referrals to a variety of services ranging from Health Care to Addiction Treatment Programs are available upon request along with safer injection and safer sex information for people engaging in at-risk activities.

Naloxone kits and easy to use nasal spray refills are now available for you or someone you know that is at-risk of an opioid overdose. Naloxone spray can temporarily reverse an opioid overdose.

Project X-Change is funded by the Durham Region Health Department and has satellite site partnerships with the Aids Committee of Durham Region,  Pinewood Centre and Mental Health Service.  We are also an active member of the Durham Harm Reduction Coalition.

The public is encouraged to access the services of Project X-Change, available in our Oshawa, Whitby and Bowmanville offices from Monday to Friday. Our mobile outreach workers operate evenings,,Monday to Friday from 6 – 11 pm.

To find an exchange location  near you:

To find a community sharps disposal bin near you:

Please note, Exchanges are not available between 12 and 1pm Monday through Thursday, and 12 – 1:30pm on Fridays at fixed site locations.

Beth Whalen, Coordinator, Harm Reduction Services
For service after 6pm, 905-440-5410 or 905-440-5387

Additional resources you may find useful:

Article in the Oshawa This Week
Addicts turn to Heroin, other drugs, to replace OxyContin”

The Canadian Aids Treatment Information Exchange (CATIE) or 1-800-263-1638

Webinars covering Opioids, Pain & Addiction, and more. Fantastic self-learning materials