John Howard Society of Peel-Halton-Dufferin

Community Services Program

Dufferin Housing Help Centre:

– Maintains a housing registry to assist individuals in securing affordable accommodation that exists in the private rental market
– Affordable Housing Registry
– Housing Support and Counselling
– Housing search resource area with internet, telephone and fax
– Information on Tenant rights and responsibilities
– Website address:

Individual Counselling:

– Provides individual counselling and crisis support to individuals experiencing employment, housing, financial, mental health, addiction, relationship, parenting or self-management problems. This may occur via short-term or long-term case management
– Assisstance to obtain basic needs, identification, documentation, etc.
– Assisstance through direct service, advocacy and/or referral to appropriate service providers
– Available to males and females, youth or adults and includes both voluntary and mandated clients

Institutional Services:

– Promotes a just, humane and effective prison system through community education and identification of individual and system abuses that lessen the opportunity for prisoner progress.
– Working one-to-one with inmates and families to prepare for successful release and reintegration to their community.
– Working to ensure humane and lawful treatment of prisoners by Canadian standards and International standards prescribed by United Nations conventions.
– Available in-person at Maplehurst Correctional Complex and Ontario Correctional Institute. Via the phone with all Federal and Provincial Institutions across Canada.
– Post release supports are also available.

Life Skills Workshop:

– Our Life Skills services focuses on the skills needed to successfully manage all
aspects of life: self, family, community, career, and leisure.
– Typical topics include problem solving, communication skills, goal setting, conflict resolution, managing change, self-esteem, healthy relationships, and managing stress.
– Experiential learning techniques such as role-playing, structured exercises and small group discussions are used to facilitate learning and behaviour change.

Peel Works – Needle Exchange Service:

– The goal is to prevent the spread of hepatitis B, C and HIV/AIDS among injection drug users while using a Harm Reduction philosophy.
– Sterile needles, equipment, condoms and lube.
– Containers to safely dispose of used needles.
– Information for safer drug use and safer sex.
– Referrals for support and treatment.
– Free and confidential.

Resolve Anger and Emotion Management Group:

– Teaches participants self-monitoring and self-management skills that allow them to reduce the intensity, frequency and duration of their anger and emotional episodes.
– Available to voluntary and mandated female/male adults and male youth.
– An assessment is required to determine eligibility for participation.

Summer Jobs Service:

– A summer job initiative to engage youth between ages 15-30 who are returning to school in the Fall.
– Summer Jobs Service is a year round program, however, participation and
intensity increases significantly in the April through August period.

Resource Centre:

– Self-directed access to community services, resources and information.
– Free access to computer, internet, printer, faxing, photocopy and phones.
– Local newspapers, job postings and housing information.
– Resource and outreach support.

Voicemail Service:

– Provision of a personal telephone number where messages can be left and retrieved through a customized password, from any telephone, to individuals who qualify, at a nominal cost.
– Qualification is based on an assessment of need.