John Howard Society of Ottawa

Employment Services

Community Employment Resource Centre (CERC)

Program Description

The Community Employment Resource Centre, through the Employment Service program, assists individuals to access training, and prepare for, find and maintain employment. It also provides assistance to employers to find and hire qualified employees. The Resource room offers a welcoming environment for individuals with information, resources and 14 computers available for public use.

Program objectives/goal

To provide free employment services to job seekers in the west end of Ottawa, and to assist employers to meet their hiring needs.

Target population

Individuals of all ages can access our services.

Services provided

  • The Employment Service offers a range of services, tailored to meet individual needs, including: Resource information, Employment planning and preparation, and Job search and placement support.

Services for Job Seekers

  • Individual employment counselling
  • Access to subsidized placement
  • Career assessments
  • Interview preparation and job search support

  • Résumé development
  • Workshops
  • Job Fairs
  • Summer jobs for students (April to end of August)

Available resources include

  • job postings
  • computers with high speed Internet access
  • fax machines and printers
  • telephones

  • business directories, newspapers and journals
  • training opportunities and labour market information
  • apprenticeship, education and career information
  • information on a wide variety of community resources

Employer services

  • Pre-screening and referring candidates for hire
  • Posting job openings
  • Providing training subsidies for eligible new hires

  • Hosting Hiring and Job Fairs
  • Subsidies for hiring Summer students

Referral Source/Information for clients to become involved

Walk – In service


  • Off-site employment counselling services available at YMCA-YWCA Employment Resource Centre (Kanata), Elizabeth Wyn Wood Alternate School and at Frederick Banting Alternate School

  • Outreach services available at our Hire Power Employment Services program at 550 Old St. Patrick Street

“Thank you for all your help with getting my resume up to par and sending me in the right direction for employment….it is an excellent service. I will definitely recommend it to my friends”. Joey

Contact: Kristy Gress

Phone: (613) 828-2123


415 Hazeldean Road
Kanata, ON
K2L 4C6

Hours of Operation:

Monday, Wednesday: 8:30am to 4:30pm
Tuesday, Thursday: 8:30am to 7:00pm
Friday: 8:00am to 4:00pm

Funding: This Employment Ontario program is funded by the government of Ontario


Hire Power Employment Services

Program Description

Assists individuals who have been in conflict with the law, or at risk of becoming involved in the criminal justice system, to prepare for, obtain & maintain meaningful employment.

Program objectives/goal

  • Secure meaningful employment
  • Develop employment skills

  • Improve employability
  • Achieve healthy life-work balance

Target population

  • Underemployed and unemployed, and
  • Have been in conflict with the law or at risk of becoming justice involved

Services provided

  • Employment coaching
  • Job development and placement
  • Job retention support
  • Resource room: access to computers, printer, fax, telephone for job search

  • Employment workshops
  • Professional resumes and cover letters
  • Career assessments
  • Screening and Recruiting for employers


Deborah Bellware

Phone: (613) 789-7418 ext. 243

Neally Thompson

Phone: (613) 789-7418 ext. 224


550 Old St. Patrick Street
Ottawa, ON  K1N 5L5

Hours of Operation

Monday to Friday: 8:30am to 4:30pm